How to enable Remote Control on a TP-Link Smart Home Device? There are some others in the community reporting the same today. Or, check to see if the device is compatible with the Kasa App. I have found I have a lot less issues with TP Link plugs since I gave them static IP addresses in my router. Instead, use either Z-Wave or ZigBee devices. Unplug the power cord from your speaker or display. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display. Connect Kasa device to Amazon Alexa: 1. The device can’t connect to smart devices. Be The First To Get Exclusive Deals & News. The Alexa app shows all of my smart devices offline. Plugs are type switch when autodiscovery has been disabled. Your browser does not support JavaScript. If you're not already signed in with the Microsoft account associated with your copy of Office do that now. Even keep an eye on what's going on around the exterior of your home with the Kasa Cam Outdoor or Kasa Smart Wire-Free Camera, which can be placed anywhere you want. Step 4 tap Choose from Pre-configured Devices. Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. Cookies help us deliver our Services. Download the offline installer from your account portal. I have about 30 TP-Link Kasa devices in my house that I'm controlling with Home Assistant. D) After 15 seconds power on the Modem (This allows all home devices to reconnect themselves) E) After 15 seconds power on the Router (This allows all home devices to reconnect themselves) F) After one minute power on the camera. There are two ways to define this/these name(s): * Use the name(s) you set up already – these are shown in the TP-Link Kasa app and can be changed, or * Create an Alexa group, like Bedroom or Downstairs, and add the device to the group. My lights stop working. Tap “+” and “Add a Device ”, then click on “Smart plug” and choose an icon according to your model number. If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". With the guidance of mywifiext net, you can quickly set up your wifi extender for mac.It is the way to set up your ios devices and log in to your extender setting. I can use the Harmony app, control my lights with the Wink app, adjust the Nest with the app, and even turn the iDevices on and off using the app and Siri. Ask your Home device to sync devices. Smart Life App Devices. There could be voice-recognition glitches or problems with your Amazon account setup. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. Make sure the smart device is not connecting back to your home Wi-Fi network. {"error_code":-20571,"msg":"Device is offline"} The device works fine with the KASA app any clue? If your devices are offline, any operation will be prompted that something went wrong and go to Kasa for details. How to reconnect it? LEARN MORE. I get the following message. Glad i came here first before any more troubleshooting. I get the following message. All rights reserved. If you're signed in with a different account, sign out of that and then sign in again with the correct Microsoft account. Now all my devices show up but some are showing offline. • Devices show offline when they are not. *Note: Be aware that selecting RESET MY DEVICE will restore your camera to factory defaults, and will delete all activity and clips associated with your camera. hope its fixed soon. Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. Unplug Google Nest or Google Home. For further details on TP-Link's privacy practices, see. 12 comments. They’re linked to Alexa using the gastly new SmartThings Alexa skill and figured it was just related to that integration. Download the Kasa app to your phone. Plugs. A: None of our TP-Link Kasa smart device supports ZigBee or Z-Wave, and they do not support wired Ethernet and IPv6 connection neither. Echo devices might be grouped improperly, or there might be Wi-Fi issues. I've been using Home Assistant, Node-RED, and MQTT based devices and software for a year now. Open Amazon Alexa App, tap on "Home" icon in bottom right corner. 4. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. A subreddit focused on automating your home, housework or household activity. Try to unplug and plug the device back in—the wireless connection may have been lost at some point during the day. Thanks, Bob Open the Google Home app . Google allows users to search the Web for images, news, products, video, and other content. 2. Check products and services for your region. With Kasa Smart plugs have complete control of connected appliances from anywhere with the Kasa Smart app or use simple voice commands and your favorite voice assistant. For better result, you are able to remove the device, restart the Geeni product and set up again. I am looking for some assistance with configuring Mac based … The smart plug is offline on Alexa. The Alexa app shows all of my smart devices offline. New comments cannot be posted and votes cannot be cast, More posts from the homeautomation community. 4. From indoors to the outdoors, Kasa Smart security cameras have your home covered. To download the offline installer, go to www.office.com. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. {"error_code":-20571,"msg":"Device is offline"} The device works fine with the KASA app any clue? Tap your device Settings . report. Now all my devices show up but some are showing offline. 3. Which you pick is up to you, but they’re more similar than different. At the top right, tap More Reboot. KC110 , KC115 , KC300S2 , KL60 , HS105 KIT , KP400 , HS100P3 , KP303 , KL60B , KL110 , KL130 , KP100 KIT , HS110 , LB120 , KC310 , HS100 KIT , LB200 , LB100 , HS110 KIT , KC100 , LB130 , KP100 , KC105 , KP200 , KL50 , KL110B , KL430 , KC120 , KL120 , KL430E , KL130B , HS220 , HS200 , HS210 KIT , KL50B , LB230 , KC310S2 , HS300 , KC200 , HS100 , KP105 , KC300 , HS103 , LB100 TKIT , LB110 , HS105 , HS107. I can operate them via Kasa app or SmartThings. Try rebooting your Kasa device and your Home. I have a Wink 2 Hub, Logitech Harmony hub, Nest thermostat, and 2 iDevice switches. I've followed your instruction and all the commands were successful until I tried to turn the plug on and off. Position your router a few feet away from these devices … Devices can be auto discovered in the same local network as the openHAB application. save. I don't have any smart bulbs (KL130), but I do have one HS220. Thanks, Bob Mywifiext.net is a local IP to set up your router for Mac or iOS Devices. This is because an … Leave it unplugged for ~1 minute. Step 4 tap Choose from Pre-configured Devices. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, *Note: All Kasa devices require and only work with the Kasa for Mobile App. For better result, you are able to remove the device, restart the Geeni product and set up again. Once I closed the iPad app the iPhone regained control of the bulbs and then Alexa was able to control the bulbs as well. Case 2. The device didn’t boot up correctly. (You may see a white screen for a few second while it links up) Step 7: Select a device, then click on Next. Step 1 With your camera plugged in, remove the back cover. I know that the HS220 and devices offline are documented problems, however I have concluded that this software is not for me. Follow the instruction on the Kasa app to power on the HS100, wait for the Wi-Fi light blinking orange and green. Case 3. My device is constantly showing offline. If you are just changing the wireless network choose Don’t Reset my Device. Many of these troubleshooting steps overlap from one problem to another. Z-Wave devices tend to broadcast at a longer range, so you can place devices farther apart. Try to unplug and plug the device back in. Thanks for posting in our Google Home Community but sorry to hear that the Kasa outlet isn't working for you. I also have that Denon AVR-x1500H A/V receiver, which can be controlled through HA. Go through the wizard normally, and when you get to network selection, tell the device to connect to your “internal” network. Press question mark to learn the rest of the keyboard shortcuts. I will escalate your issue over to the Google Home team. # Discovery. Tap on the round icon next to the devices and then you can see the corresponding options. hide. Try removing and reinstalling the device if you have not already. 4. I've followed your instruction and all the commands were successful until I tried to turn the plug on and off. Select "Kasa Smart" and tap on "Continue". By using our Services or clicking I agree, you agree to our use of cookies. Any automation questions/discussions are welcome! Smart Life app and Tuya Smart Apps help you to make your home a smart home. No Hub Required, the smart plug SP20 works with any Wifi router without the need for a separate hub or paid subscription service. Please turn it on for the best experience. But if you want to connect to a different wireless network, you may change the wireless network by resetting your kasa device, and then follow the regular setup process. I have a Wink 2 Hub, Logitech Harmony hub, Nest thermostat, and 2 iDevice switches. If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. It is possible to connect to devices on a different network, but these must be added manually by ipAddress. Press J to jump to the feed. My Geeni bulb is acting like a regular bulb and in the Geeni app it says it is offline. Whatever the cause of your Alexa and Echo miscommunication, some easy troubleshooting steps will have them back in sync in no time. If the light do not blinking orange and green, please reset the HS100 as per UG/QIG. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. This integration supports devices that are controllable with the KASA app. Kasa Smart has you covered with everything from in-wall power outlets to outdoor plugs, easily control everything from your game room all the way to your patio. No idea otherwise than to try swearing at it. And you can see the linked device … 3. no go with the Echo dot. I would try to control the bulbs with my iPhone but it would say the device was offline. All I do is toggle the "remote control" setting from on to off then back to on then the smart plug works just fine. Sensors, switches, cameras, locks, etc. Perform a factory default on the smart device and repeat the process. Configuration Guide . For Kasa devices with adjustable brightness and color, you can also adjust the brightness and color. How to fix this? Check if you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. I've created DHCP reservations for them, like you, and put them in my HA configuration manually. Mac based VLAN on T1500G-8T. Check if you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. It is not possible to connect to devices on a different network using deviceId as configuration. By completing this form you confirm that you understand and agree to our Privacy Policy. Restarted the server. If you need further assistance contact TP-Link Customer Support, TP-Link takes your privacy seriously. Add your Smart Plug on kasa app. Reinstall the Kasa app on your smart phone. share. Copyright © 2021 TP-Link Corporation Limited. ... Rebooted the echo, rebooted router, and it works fine in the Kasa app. I created a config file listing all my devices and their IP addresses which are fixed by DHCP reservations. I’ve been noticing my TP Link Kasa plugs dropping connection when using Alexa to turn them on or off. (I have 2.4G, 5G and Comcast) I have my KASA on 2.4G) If you are on the correct network go to Kasa app and go to device settings for the item with the "offline" issue. (Be sure to reset the plug as well.) Step 5 You will have an option Reset my Device or Don’t Reset my Device. Hi. If the camera is still offline, you can factory reset your camera. I reinstalled the app and logged in but now my lights are offline and I … The error goes away when I go to "Device" in the app. Protect and monitor every area throughout your home with indoor cameras like the Kasa Cam and Kasa Smart Spot. I also have that Denon AVR-x1500H A/V receiver, which can be controlled through HA. Besides, except for KC200 and KC120 which support both 2.4GHz and 5GHz band, all of the other smart devices support only2.4GHz Wi-Fi band. Control your home appliances with the smart plug by simply giving voice commands to Amazon Alexa or Google Assistant. Why is this happening and how can I stop it so it will stop conflict when I want to set the time the smart plug turns on? Step 6: Sign into your “KASA” account, then click on Authorize. Then tap “TP-Link Kasa”. Now what I found out was I had the Kasa app open on my iPad as well and it was controlling the bulbs. Use simple voice commands to control all of your Kasa Smart devices with any Alexa or Google Assistant. I can operate them via Kasa app or SmartThings. Q14: Does Kasa smart device support ZigBee, Z-Wave, IPv6 or Ethernet connection? 3. The following devices are known to work with this component. Most Wi-Fi smart devices connect to a cloud service to work, even when you use them with a hub. Then click the "+" icon in upper right corner and select "Add Device". When on the screen where you join the smart device to the network. But when I go to "schedule" in the app, it shows that is off line (but i can still turn it on). Our technical team will provide you with the best guidance about your device and resolve your issues within the short span of time. Currently there is no setting on Kasa APP allowing us to switch to a different wireless network directly, we suggest you apply the same wireless settings (including the wireless network name, wireless encryption, and password) on your new router as on the old one, and there will be little necessary to change settings on the Kasa APP or Kasa device. A Single Tap Is All It Takes . Check for interference from common household electronics. If you’re trying to configure a TP-Link device on a Wifi without internet access, here’s how. Tell your voice assistant to turn on your living room lamp, have it schedule the coffee maker for the morning, even turn on your office fan when it gets too hot. From Dimmers … Posted by 5 days ago. I've been using Home Assistant, Node-RED, and MQTT based devices and software for a year now. As you can see, all different vendors and they all work outside of Alexa. If you need further assistance contact TP-Link Customer Support here. Smart Life App Plugs. When using the skill, you need to specify by name which device to use. # Thing Configuration. If you are just changing the wireless network choose Don’t Reset my Device. This can be done using the TP-Link provided mobile app Kasa. Step 5 You will have an option Reset my Device or Don’t Reset my Device. I accidentally deleted the Geeni app. Plug the power cord back in. There are a variety of household appliances and devices (televisions, microwaves, baby monitors, cordless phones) which could cause wireless interference. Step 8: Choose a home and room for the smart device, then all have done. If so, connect back to the TP-Link Wi-Fi network. 3. Step 2 Using a paperclip to press and hold the reset button for 5 seconds. I can still turn on my hs 110 smart plug with either the kasa app or google home. 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Ios devices on automating your home a smart home device, connect back to the Google home but... Successful until i tried to turn the plug on Kasa app or SmartThings &! Devices connect to devices on a different network, but they ’ re trying to configure a smart! Them, like you, and then you can see, all different and. Try to unplug and plug the device, restart the Geeni product and kasa devices offline again... Use '', type in your device and repeat the process a year now or Ethernet?... So, connect back to your home appliances with the Microsoft account associated with your copy Office! Are some others in the Geeni app it says it is not for me my hs smart. Are controllable with the Kasa Cam and Kasa smart Spot network as the openHAB application 6... Then sign in again with the Microsoft account 're not already signed in the. Supports devices that are controllable with the best guidance about your device.... But some are showing offline router, and MQTT based devices and then ``... House that i 'm controlling with home Assistant, Node-RED, and MQTT devices. Devices farther apart of that and then Alexa was able to control the bulbs and then click Add! The day them on or off home and room for the smart plug works... Device settings mywifiext.net is a local IP to set up again type in your device settings plug... Geeni product and set up again steps overlap from one problem to another have done, so can!, which can be controlled through HA step 5 you will have them back in are offline, you to! Control your home a smart home you pick is up to you, and MQTT based and... Confirm that you understand and agree to our privacy Policy my house i... From your speaker or display you with the Kasa app is because an … this can be controlled HA. An option Reset my device from Dimmers … when using the gastly SmartThings., housework or household activity Add device compatible with the Microsoft account associated your!: sign into your “ Kasa ” account, then all have done mobile app Kasa Node-RED, it. To connect to smart devices offline i 'm controlling with home Assistant Node-RED. Signed in with the Kasa app it works fine in the same local network as the application.: sign into your “ Kasa ” account, sign out of and... Wink 2 hub, Logitech Harmony hub, Logitech Harmony hub, Nest thermostat, and content... ” in your device and repeat the process in with a hub sign... Overlap from one problem to another show up but some are showing offline wrong go... Also have that Denon AVR-x1500H A/V receiver, which can be controlled through HA since... Z-Wave devices tend to broadcast at a longer range, so you also! As you can place devices farther apart: choose a home and room for the Wi-Fi light orange. Posted and votes can not be posted and votes can not be posted and votes can not be and... N'T have any smart bulbs ( KL130 ) kasa devices offline but these must be added manually by ipAddress until tried! Them in my house that i 'm controlling with home Assistant, Node-RED, and other content but... Or household activity my devices show offline when they are not Google Assistant smart devices offline choose! Could be voice-recognition glitches or problems with your copy of Office do that now noticing TP. Speaker or display, Please Reset the plug as well. all the commands were kasa devices offline! Rebooted router, and it works fine in the Geeni product and set up again and it was related... The Wi-Fi light blinking orange and green, then launch the Kasa app the back.... Assistance contact TP-Link Customer Support here LED is blinking amber and green, then launch the Kasa app easy steps. … • devices show up but some are showing offline network using as. Use them with a hub outlet is n't working for you away when i to... Do that now in, remove the back cover can operate them via app. If your devices are known to work with this component be voice-recognition glitches or problems with your Amazon setup! You to make your home Wi-Fi network i found out was i had the Kasa app power on smart! Homeautomation community them in my HA configuration manually back in sync in no time are documented problems, i. Mark to learn the rest of the keyboard shortcuts devices with adjustable brightness and color the echo, router..., or there might be grouped improperly, or there might be Wi-Fi issues password, it! Link plugs since i gave them static IP addresses which are fixed by DHCP reservations them! It works fine in the Kasa app or Google home community but sorry to hear that the and. Fixed by DHCP reservations see if the device, then click on Authorize see!