There are a few different options and fittings on the market for LED bulbs and for many there is a Hue bulb they can be replaced with. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. This can lead to the lights becoming unresponsive when using remotes, too. After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. After a period of not beeing used they become unresponsive.The only thing working is a power cycle and they get back beeing usable./u/GLEDOPTO, Juat fitted mine undercounter and yeah same issue...... Is it worth sending back for a replacement or are they all the same. Zigbee devices that are permanently connected to the mains act as repeaters, expanding the mesh network. I think something in the latest firmware is telling it to drop off after ~12h, I've purchased about 15 of these. Philips Hue bulbs work seamlessly with the Hue eco system, including Hue entertainment, as well as voice control, such as Google Home, Alexa and Apple Homekit. Disappointing first impression of Gledopto for me. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. Create the perfect mood and get started with connecting your home. They work more or less as expected but I need to unplug/plug it like every third day because my hue app says they are not reachable. – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. What i experience is that if my hue bridge or rpi (with home assistant on it), or both, restarts, i have to redo the intergration every time. Think of the bridge as a sort of control center for your Hue lights. November 2016. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. Press question mark to learn the rest of the keyboard shortcuts. Never saw that happen but you can sort of control the whites. It is a small puck-sized gadget that plugs into your Wi-fi router, and routes commands to the appropriate lights from your smartphone app, Alexa, or any other compatible device. I wasn’t ready to shell out 270 euro’s to have one of these next to my TV. It would be interesting if they were to get into the sensor market. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. Gledopto from my quick test was unable to dim anywhere near to Hue level e.g Nightlight. The more Hue lights you have, the bigger your network is and the more routes a bulb can take to the Hue Bridge. Hi, some time ago I bought some LED-Stripes (5m) and the LED-connector from gledopto. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . Issue #2 – Philips Hue Lights Unreachable. Unlike other Wi-Fi-based lights, you can definitely replace your ordinary dumb bulbs with Philips ones, using the wireless switch, app, or voice control to turn them on and off. To fix this you need to change the channel used. If someone has turned off the main light switch, the bulb will be physically turned off and won’t get power any more. The first routine I scheduled at 1 am, and had 7 hours between each subsequent routine. Is it somekind power on script to light up the strip? _HarmeN Member. I left them overnight and connection was lost. I bought a used Hue hub from eBay and then you can pair the controller to the bridge and the bridge to smartthings. This is how we make money. Running Hue 2.1.0. I finally realized why. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. I have the RGB CCT controller. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? To operate a house, and garden office from a single Hue Bridge, we have bulbs installed in light fittings outside the house and externally on the office wall: this gives us enough network to cover everything. It will take about 30 seconds, but the Hue system will change the channel to another one. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. EDIT: Gledopto never responded here but from their other comments seems like we should send a message to Service@gledopto.com since this is a product fault and explain and exemplify the issue. Luckily, with the Gledopto controller, you can connect … Continue reading Philips Hue DIYgne → If this fails to work: a. You need to buy a Hue Starter Kit, which includes a few bulbs and the Hue bridge. Doesn’t seem to work, so just ignoring it for now. Below we review the range of Hue bulbs and fittings. I have since ditched them and moved to tasmota flashed magichomes. Next, you can install additional Hue bulbs. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. During the initial binding process, I observed that certain orientation of the controller box inhibited its discoverability on the network. Same problem here but with the v2 Starter Kit. The learning goes without problems. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. I so much want this gledopto setup to work reliably so any suggestions will be greatly appreciated. How do you power-cycle? I have a whole drawer full of them if you'd like to purchase them. I too experience a similar behavior with my recently installed gledopto WW/CW controller. I just shut off device health and everything is fine now. I purchased 2 GL-C-008 1ID and ever since installing them I noticed they will become unreachable after approximately 12 hours or so. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. Firmware 3.0.0. Philips recently launched the Hue Signe. Is it possible to import an old firmware again? But for a cheaper alternative they are definitely worth considering and if you don't have expensive bulbs to compare them with, you'll be happy. I also report this same behaviour. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. Lights are two-way synchronized so any change made from original Sensors and Switches will also be applied to the Bridge emulator. Arduino sketches are provided for the Hue Dimmer Switch, Hue Tap Switch and Hue Motion Sensor. from 1.0.3 to 2.0.2 versions. I have to take then only once from the network then they run again. Although it’s been only two days that I’ve had it bonded to my conbee zigbee network, I did have the controller become unreachable twice in this period. Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. Placing it centrally in your home will give you the best coverage. The Hue lights have always been very slow to respond. Sadly, it’s also quite expensive. Where do you check the version. As you can see below, it’s a really beautiful light for some cozy mood lighting in your living room. If you own any Philips Hue lightbulbs, at some point you've probably considered getting the company's Lightstrip Plus LED strip, which works with the company's app and add something different to the system for ambient lighting.. This adds a config for Hue lights to allow unreachable lights to still work. I have an older one with 2.x.x in the kitchen and that works perfectly. I have one that says 'Unreachable' in the Hue app, but i can turn it on and off anyway. Take the first step towards creating a connected home with your light, life’s most essential element. Visit the post for more. Red circled exclamation mark in the Hue app. I just can't change color/brightness etc. I thought I had a work around to resolve, but alas it became unreachable today after nearly two days of staying online. Anybody having the same issue? They all do the same thing. I have to re-add them again I am afraid. But got same failure. Really annoying. (Only Compatible with Philips Hue gateway.) ... Short of changing how hue bridge works are there any other bridges where I can use gledopto but work with homekit. Have they also already reset to factory settings. Yep both with 3.0.0 fail like that. Power cycle fixes them, but only for a short period. Zigbee operates on the 2.4GHz band alongside Wi-Fi. Seems like the problem is with that function. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. This is so that the Hue bulbs can be used like normal light bulbs should anything go seriously wrong and you can’t get app or remote control. Got any other tips for fixing Hue lights, let us know by Tweeting us @TrustedReviews, Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. Meet the Gledopto smart lighting system. There are a few things to check to get them working again. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. But no such luck. After "reboot" they work great again for some days before saying again not reachable. GE Link bulbs routinely become unreachable from the Hue Bridge. Same thing happening me with hue and the controller becoming unreachable. I previously had GL-D-005Z downlights (fw 2.0.0), and while they had their own caveats, they never dropped from Hue. My workaround was I created three routines on hue to turn the strip on, then off again after 1 minute. Has anyone come across the same issue and know of any way to fix this?u/GLEDOPTO did I end up receiving 2 bad units? shirfy (shirfy) July 28, 2017, 7:54pm #35. The new ones are 3.0.0. At least 5 times on one particular light. Or-and it could also be the controller’s proximity to a metal water pipe (that hooks up to a nearby radiator) that inhibited the binding to the network. Third party supported bulbs will work with Hue, however they are not compatible with Apple Homekit and the Philips Hue … This is such a pity. Philips Hue Unreachable. (Zigbee Hub Require) 2ID: RGB and Color Temperature work as two lights, You can control it separately or at the same time. Related: Which Philips Hue bulbs should I buy? In Phoscon - device - lights it shows for WW and RGB 2.0.3, is that the version? The Touchlink option is currently only built into an IOS application, if you have an droid device you will have to use Lamp Finder on a PC or MAC For the LED light strip, you need to turn it on at the plug and make sure that the power box is connected to the light strip. … Downlight GL-D-005P has been better, but occasionally it would just drop and stuck in off or bright white. Seems to be an issue with the newer ones. Philips should have thought of this when they designed the system. qsf. For Hue bulbs to operate they have to be turned on at the main light switch permanently. My Hue bridge has a reserved IP, from my routers DHCP server. If you find that bulbs furthest from the Hue Bridge aren’t working, network range could be an issue. I have 5 of them about 10 days bow and I'm getting light 'unreachable' numerous times since. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. Press J to jump to the feed. Most of them become unreacable after 1-2 days. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. I'll join the party and report the same unreliability and unreachable behaviour. Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. Funny thing is that Google Home can change the colors and brightness without a problem (via the Hue bridge, of course). The Gledopto GU10 Spot Lights work the Zigbee Light Link (ZLL) protocol making them compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. I moved to zwave led controllers because of the unreliability. Overview of diyHue Compatibility. We may earn a commission if you click a deal and buy an item. If you’re trying to add lights to your Hue Bridge, but it’s not finding … #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} Follow these steps to connect a new hue bulb or troubleshoot an existing bulb. Same here with GL-C-008 (fw 3.0.0) and also with their Zigbee Pro downlights GL-D-005P (fw V_0_1). GLEDOPTO ZigBee RGBCCT 2ID LED Strip Controller works with ZigBee Light Link / ZigBee 3.0 Gateways, you can use Phone App to control it. Welcome to the Gledopto Reddit community. I decided to try these. I've also tested these with the Philips Hue bridge as well as the Conbee II stick and the exact same issue occurs which leads me to believe it's a fault with the units themselves. Philips Hue Bridge 2 (except Hue Entertain) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more. Have 4 of these, all doing the same thing. The Gledopto Zigbee Light Link (ZLL) products are compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. I found a cheaper alternative to Philips Hue light bulbs from GLEDOpto! Thanks I did try that but no luck. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho…, How to fix the Philips Hue lights unreachable error. So that was my understanding, the 2ID would pair as 2 lights. To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. Same behaviour with the Conbee or a Hue bridge. Once done, your lights should all come back online. This will give you the option to still return the actual state. I have GL-C-008 2ID via conbee II (deConz). Both are then no longer accessible. Hue Tap and Dimmer Switch delays: There can be up to a 2 second delay between when a button on a Hue Tap or Hue Dimmer Switch is pressed and when the Hue Lights plugin detects the button press. */ /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. Philips Hue lights are incredibly reliable in our experience. ... Gledopto controller with Autolive 24V power supply. Had to re-pair. I've tried using different power supplies, moving them to other locations, closer to the bridge, and nothing works. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. There's nothing to turn it off except power-cycle. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. From several days the bulbs switch to unreachable on the app even lights on with no instructions. I then placed Philips Hue Ambiance bulbs at … I've got 2x GL-C-008 in a Hue group and controlling them at the same time is a hit or miss. 6 pin wire splits at the tape. The gledopto controller is no further than 2 meters/yards away from a hue bulb. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Will have to pop a smart plug on it otherwise, Yeah I put them on a smart plug for a few weeks and power cycled when they reported unavailable. Gledopto folks weren’t any help with the 2ID and smartthings. :). Finally, you can try moving a light that does work closer to the light that doesn’t. My configuration.yaml doesn't have any hue related stuff in it. Is there a way to flash other fw to Gledopto? The only difference between the problematic GL-C-008 and the one that does is the firmware. #mergeRow-gdpr {margin-top: 20px;} diyHue - Map. Gledopto Zigbee downlights are compatible with Philips Hue, Lightify, Hubitat, Amazon Echo Plus, and Samsung SmartThings. Highlights. Go ahead. The price and ease of setup were so good, but this behavior is a deal breaker for me. I have the same problem with 2 GL-C008 SW: 3.0.0 after ~48 hours when connected to a hue bridge. Does anybody have a similair problem? You can fix this problem by switching on all the bulbs and resetting your brightness level. There are several options to help you. Resetting Hue bulbs You can use a Hue dimmer without a bridge to reset bulbs. Try to delete the light on the APP, and reset the light (Power on and off 5 times, If reset successfully, the light will flash), then reconnect to the gateway, when app show "Search light", then power on the light. Your Bridge Can’t Find Hue Bulbs. 4. The only way to bring them back is to power cycle them which is a pain since they are at the top of some cabinets. I had hoped this would act as a form of ping to keep the controller alive. Person on AliExpress being somewhat helpful, but I'm anticipating not much help in the end as it seems to be a firmware issue with no way to update? This would take me up to 4pm by which time we'd start operating the lights ourselves shortly after. Sonoff and the like don’t have this extra step. I was able to get them a little more reliable with with conbee but these controllers suck. Smartthings app saying hue lights were unreachable, but they worked anyway. Running on Home Assistant 0.101.3 and also facing this problem. I've received 7 of them..., I hope they don't fail after so little time... BTW, are there any news in 3.0.0 firmware? In the photo the two on the left are gledopto, the two over the door are Philips. It can take a while for this to show in the app, but the bulb will eventually show as unreachable. Make sure all of your Hue lights are turned on, then tap the Change channel button. #mergeRow-gdpr fieldset label {font-weight: normal;} Lamp Finder and Touchlink to Connect a Light Hue Lights This option works through the Hue Lights application. Tap Zigbee channel change. If found just assign it to your room again and it should work as intended. I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. Now I can properly control both lights. I have this exact issue with them. Firmware can be found at least in Philips Hue app if you go to Settings and Lights. Have a bunch of Gledopto controllers for LED strips - Single Dimmer, WWCW, RGBW. First, you can try moving the Hue Bridge. Occasionally, you can get interference on the wireless channel that Zigbee is using. If they don’t you can force the issue by turning them on and off again at the main light switch/plug socket. 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Except power-cycle that Google Home talks to the Hue bridge aren ’ t have this extra step s a beautiful... Mood and get started with connecting your Home will give you the option to still return the actual.! To show in the app, but the bulb again, or use it ’ to... Certain orientation of the first routine i scheduled at 1 am, and 7. Another one saying Hue lights that have stopped working with Alexa... Hue lights have always been very slow respond. But these controllers suck also facing this problem hub from eBay and then you can fix you... The change channel button like is built into the sensor market steps to connect new!