I was shocked and said that due to having two heart attacks, that would be too difficult for me. This is the version of our website addressed to speakers of English in the United States. See more questions & answers about this hotel from the Tripadvisor community. Get info on parking, smoking and accessibility services. Once I was moved to a different room, this room presented essentially the same problems. We were charged for wine that was compensation for glitches during our stay after check-out, despite reminding the front desk when we checked out that we took the wine as offered. She didn’t even respond but continued to say because of Covid they made changes. I asked her about the shuttle times to the house for the candlelight tour and she proceeded to tell us that there was no shuttle service and that we would have to drive to a parking lot and walk to the house! Bistro - no waiting seated immediately. All Rights Reserved. They first greet every guest like a family and let them visit the hotel in person. Umbrella in room. We recently stayed at the Village Hotel with two consecutive reservations. Village Hotel on Biltmore Estate was created to be a comfortable and casual home base on the estate. The Village Hotel on Biltmore Estate sits in ever-verdant Asheville North Carolina. Hotel Location & Nearby Attractions. They grudgingly deign to give you lodging. Biltmore Estate is minutes away. This is one location where the staff is always ready to please, lending a warm personal touch to every stay on the property. I had to make a last-minute reservation for this room. The surrounding property is stunning and the convenience of eating out is outstanding. For specific inquiries, we recommend calling ahead to confirm. If anything’s missing from your stay, don’t hesitate to ask. What are some of the property amenities at Village Hotel on Biltmore Estate? Perhaps, a new interior designer? A couple of things that stood out to us: 1) Front Desk Staff (Westly! If you’re looking for a laid-back stay on the Biltmore Estate, you can’t do better than the Village Hotel. The shuttle was crammed with people! By this time we were very frustrated with everything! Add more coffee pods and clean coffee mugs. Keys were not made for the entire stay, leaving us locked out of our room. 4) Room was thoughtfully appointed with things like an umbrella, phone charger and mini hand sanitizer. Are there any historical sites close to Village Hotel on Biltmore Estate? Due to no housekeeping a request for items was placed before 7 am to be completed In the morning. For the price of $500+ a night, I expect housekeeping to clean my room and a sit down breakfast each day. We are thrilled you enjoyed your stay, and hope you will be back in the future! Heat vents filled with visible dust stacked onto the vent rails. It was a pleasure meeting them both. Guests enjoy the locale. We are sorry to hear this property did not meet your expectations. This could have been avoided if they had hotel shuttle service. I called her back to get the date changed and she said she didn’t think she could do that. If you would like to discuss your visit further please call 828-257-5981 to speak with a supervisor. You are in the right place! Scrape marks on walls, desk and tops of side tables are old/damaged. Little did we know that some irresponsible parents would allow their little hellions to race, scream and whoop it up and down the halls for hours. A TV is featured. Exceptional 9.4 From 641 reviews. Not the ‘quiet’ we were hoping for. Yes, free parking is available to guests. The Village Hotel on Biltmore Estate is one of the three options for staying on this gorgeous historic property. Make sure you make reservations for the tasting (Front Desk can help you) during Covid times. The Biltmore Village Inn is a charming hilltop bed & breakfast offering views of the surrounding Blue Ridge Mountains and Swannanoa River Valley. Yes, guests often enjoy the mountain view available here. If you have shuttle service from Parking Lot C, why don’t you have it from the two hotels? She never said anything not even an apology for her mistake or rudeness. She then said they stopped room housekeeping services and were encouraging bag breakfasts! Experience Biltmore's celebrated hospitality with a welcoming home base to explore 8,000 acres of Blue Ridge Mountain beauty. Great breakfast & service. But, now we can cross the Bilmore off our to-do list. We were able to keep the same room for both. Another staff member came over and fixed the situation for me. What is there to do near Village Hotel on Biltmore Estate? Don't bother. The whole experience was fantastic. The hotel maintains a touch of the same old-world charm that pervades the rest of the property. I said that this new policy should have been disclosed to us or at least on their website. The next day we were able to eat breakfast again in the Social restaurant after a 10 minute wait. View deals for Home2 Suites by Hilton Asheville Biltmore Village, including fully refundable rates with free cancellation. There was also UNIVERSAL proper mask wearing by staff. The entrance to the Biltmore Estate property grounds is a 4 minutes' drive from the property. Conveniently located restaurants include Jargon, Vinnie's Neighborhood Italian, and The Chocolate Fetish. Additionally, a few more Keurig Coffee Cups would have been appreciated. Talked to manager who apologized and offered a bottle of wine for the inconvenience. Nice Adds - Safe in room. Hotels and Motels near Biltmore Village – Asheville, NC The hotels below are listed in order of their distance from Biltmore Village. You can take in the view or explore the nearby Blue Ridge Mountains and Pisgah National Forest. Does Village Hotel on Biltmore Estate have any great views? For a group of 3, we spent about $80. Our goal is for every guest to have a comfortable and restful stay with us. It’s obvious that training in customer service is greatly needed! This trip was very upsetting from the beginning. We were told they had already checked out but we said they were still in the room. The Village Hotel on Biltmore Estate is one of the three options for staying on this gorgeous historic property. Located just outside the historic Biltmore Village, Grand Bohemian Hotel Asheville, Autograph Collection boasts a tudor-esque exterior and a vastly individualistic interior. 40 years. FYI for guests - breakfast is included, but you must tip your server. Hotel kitchen cafe needs additional help and should stay open later than 7 pm as there were long lines in the morning and weary travelers were looking for something fast and simple later at night. Guests praise the comfy beds. Final Bill had a 50% discount when received. The SmokyMountains.com Local Experts Team, Complimentary downtown shuttle on Fridays and Saturdays. We were initially a bit miffed that we couldn't stay at the Inn (fully booked) and had to stay at this "lesser" property for essentially the same price as the Inn. We had asked for a quiet area and were given a room quite far from the elevator. The Village Rooms at the hotel feature either one king or two double beds. Book Now Clarion Inn Biltmore Village is an excellent option for your hotel accommodations in Asheville, NC. Did not enjoy pork chop which was one note or the chicken that was mushy. Claim your listing for free to respond to reviews, update your profile and much more. Village Hotel on Biltmore Estate Features, Face masks required for guests in public areas, Face masks required for staff in public areas. The young woman who checked us in was abrupt and rather rude to us. Now $150 (Was $̶2̶0̶0̶) on Tripadvisor: Village Hotel on Biltmore Estate, Asheville. The most authoritative source for restaurants, attractions, & cabin rentals in the Smoky Mountains. We encountered many other disappointments during our 5 night stay. Shopping, dining, entertainment, and a winery are on hand in Antler Hill Village, just a short walk from the Village Hotel. The Kitchen is a casual counter service restaurant in the hotel serving breakfast, lunch, dinner, and snacks. I told her that I wanted housekeeping to clean my room and she said she would put in a request. Your comments have been shared with the appropriate leadership teams for consideration. Village Social Executive Chef Spencer Hilgeman has nearly a decade of experience in the industry; he was a sous chef with Deerpark, Lioncrest, and Biltmore Catering for three years before moving to Village Social. Green Man Brewery is 1.7 miles from Biltmore Village Hideaway Condo, and Wedge Brewing is 2.1 miles away. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For 3 adults, maybe valued at $15/pp ($45 total). Stay on Biltmore Estate and wake up to 8,000 acres of Blue Ridge Mountain beauty at our convenient Village Hotel, four-star Inn, or private Cottage. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. After the tour we took the crammed shuttle back to Parking Lot C and waited for Uber to take us back to the Village Hotel. Nearby attractions include Biltmore (1.9 miles), Amazing Pubcycle (3.1 miles), and Asheville Rooftop Bar Tours (2.9 miles). We are over 70 years old and driving on the Biltmore roads at night are difficult and the shuttle service makes it very convenient. Learn More. Is there a zero rating? Order food online at The Corner Kitchen Asheville with Tripadvisor: See 4 543 unbiased reviews of The Corner Kitchen ranked #11 on Tripadvisor among 711 restaurants in Asheville Not the quiet we were expecting for sure! Another trip to get towels... Wine tasting is by reservation only. Is parking available at Village Hotel on Biltmore Estate? It was quite obvious this young woman needed better training as she became louder and just wanted to get rid of us. I get it about Covid and all the precautions but rudeness is not part of it! Hotels near Biltmore Village, Asheville on Tripadvisor: Find 27,103 traveler reviews, 36,101 candid photos, and prices for 295 hotels near Biltmore Village in Asheville, NC. Cozy rooms, farm-fresh food, and a central location make this a prime pick for a moderately-priced visit to Asheville. Biltmore has vineyards in California therefore that is what they serve. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On the way back to the room I spoke with housekeeping and asked her to clean my room. Hotels near Biltmore Village: (0.16 mi) Grand Bohemian Hotel Asheville, Autograph Collection (0.22 mi) Biltmore Village Inn Bed & Breakfast (0.15 mi) Posh, The Boutique Hotel in Biltmore Village (0.14 mi) Home2 Suites by Hilton Asheville Biltmore Village (0.37 mi) Hampton Inn & Suites Asheville Biltmore Village I informed her that we had dinner reservations at the Inn dining room for the second night for my birthday. Great Service Awards Kevin lot B shuttle driver was awesome. Biltmore Village was conceived by a visionary millionaire, designed by world-renowned architects and home to humble estate workers. The Tahoe Biltmore is a historical experience unlike any other hotel or casino in Lake Tahoe. Whatever the type of escape, the Biltmore Estate has an amenity to help meet its needs. Good lunch; friendly service. Restaurants. As was Bob, at the information booth at the train display. Prices are the average nightly price provided by our partners and may not include all taxes and fees. From pecan waffles at breakfast to chili-dusted rib eye at dinner, there’s something decadent on the menu for every meal of the day. Unfortunately when all was said and done, we did not feel that we received great service from the Village Hotel for the price paid. Our property is the closest bed & breakfast to the historic Biltmore Estate and shares many special ties with the Estate beyond just our name. Dining at the hotel, you’ll enjoy flavors from the estate itself as well as other local and regional providers. What isn’t so great is that the vent blows directly on it. ' Joe, a FD agent,acted like he didn't care and offered no apology. See 836 traveler reviews, 796 candid photos, and great deals for Village Hotel on Biltmore Estate, ranked #27 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Own or manage this property? That's it. To me that defeats the purpose of social distancing and no hotel shuttle service. I paid close to three hundred for the room after taxes. The nearest airport is Asheville Regional Airport, 9 miles from Biltmore Village Hideaway Condo. The staff was excellent. We hope to speak with you soon! Guests praise the locale. We are club members and this year they have shut down the club lounge area due to Covid. I really hope they improve the property with upgrades paint, new plinths, new closets, pillows and thicker blankets. We are sorry to hear that you were not satisfied with your stay. Many travelers enjoy visiting Biltmore (1.9 miles), Thomas Wolfe Memorial (3.4 miles), and Biltmore Village (2.4 miles). Near to dining, shopping, and the Winery, the charming décor reminiscent of estate farmhouses and cottages and lively gathering spaces put you in the middle of all there is to do. The Village Hotel on Biltmore Estate offers all the charm of the Biltmore property in a casual setting. However he did not do as we asked and we had to remake the bed ourselves. more. As we drove to NC, we could have stayed less expensively off property and drove in daily. Is Village Hotel on Biltmore Estate accessible? I have visited NC several times and appreciated my stay at Holiday Inns. Suites also offer a walk-in shower and bathtub. Sadly, I would not book here in the future. The Village Hotel itself offers a fitness center and heated seasonal pool. Have a wonderful day! Yes, it conveniently offers a business center, meeting rooms, and conference facilities. Biltmore Estate is minutes away. Biltmore has taken that away from us. Housekeeping really need to lightly service the rooms daily. Fresh towels and empty garbage. I could have stayed at a Holiday Inn with better. Bathroom fan made continual popping noise. We were not given. View deals for Clarion Inn Biltmore Village, including fully refundable rates with free cancellation. Disappointed that the hot cocoa was really just hot chocolate water. Visit in November or December to see the Biltmore House illuminated in all its Christmas glory. Looking for hotels near Biltmore Estate? The hotel is situated directly on the Biltmore Estate, offering convenient access to all the property’s attractions and amenities. Dinner and service was wonderful but I was so exhausted from trudging up the hill that I couldn’t eat very much. Compared to The Inn on Biltmore Estate and the private Cottage on Biltmore Estate, this is a more affordable pick that offers the same easy access to estate attractions as its luxury counterparts. Don't. Window seat is a great idea. Keurig coffee maker. We have stayed in 5-star properties all over the world, every front desk employee could do with some personal training from this man. A lower price point doesn’t mean diminished service when you’re on the estate. very noisey vent & fan). We can't recapture this celebration. Visit Biltmore and enjoy amazing sceneries, beautiful gardens, village and winery. Other facilities at Biltmore Village Hideaway Condo include a barbecue. The next morning we were able to eat breakfast at the Social Restaurant after about a 20 minute wait. We were not advised in advance that housekeeping was not done daily and that we would have to call to have service. Clarion Inn Biltmore Village features an outdoor swimming pool and a hot breakfast. 2) The breakfast which was included in the Candlelight Package was marvelous. on-site amenities. Biltmore Village Hotel & Travel Guide You'll certainly have an enjoyable experience at Biltmore Village. Recent reviews. I actually asked to be converted from the first room that we were given. 3 adults were staying in the room but only 2 Keurig tea K-Cups were provided (no coffee at all). There are more places to choose from in the Asheville area. Biltmore Estate is minutes away. I thought as it was a property of Biltmore, that it would be outstanding; however, I was disappointed and certainly not impressed. We took the lamp from the counter in the room and put it on the bench in the toilet/shower room. Upgrade to a Village Suite and you’ll enjoy a king bed, sofa bed, and conversational seating area. However, we were pleasantly surprised by how much bang we got for our buck. Learn More. From walking, hiking, and biking trails to Biltmore Gardens Railway, this charming part of the estate offers something for everyone. Got us a very early check in to our room (10:30am), printed out all our tickets for tours, made reservations for our dinner and wine tasting, gave us a free bottle of wine as a gift for the birthday we were celebrating, and had unlimited patience. was EXCEPTIONAL. Recommended spots to visit include Biltmore Estate (1-min walk) and Antler Hill Village (5-min walk), along with Cathedral Of All Souls (2.9 mi) and McCormick Field (4.4 mi). We have been visiting the Biltmore Estate every year since 1983 and have seen how it has expanded to what it is today with two hotels, several restaurants, shops, and a large winery. This was a birthday trip given by my husband and we were very excited to return after our visit last Christmas. Wesly?) Breakfast, WiFi, and parking are free at this hotel. Are there opportunities to exercise at Village Hotel on Biltmore Estate? Our server gave us two Biltmore pens Hotel Lobby Cafe - Food is expensive no matter the outlet. Thank you for sharing your feedback. Book Asheville hotel deals and vacation packages at Courtyard Asheville Biltmore Village. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. What are some restaurants close to Village Hotel on Biltmore Estate? Weddings The Tahoe Biltmore is THE North Lake Tahoe wedding venue! Good Afternoon, Thank you for choosing to stay with us! The nearby Inn on Biltmore Estate features a day spa and two restaurants. We called after returning home and Nate graciously offered to send us the ornament, which we promptly received. Mountain hotel with indoor pool, restaurant • Free parking • Free WiFi • Spa tub • 24-hour fitness center • Central location; How to Get to Biltmore Village Biltmore Village is located 2.2 mi (3.5 km) from the heart of Asheville. So all in all, we paid around $800 for a room at the Village Hotel + 3 tickets to the Candlelight House Tour (usually $110/pp), but with all the extras and tours, the actual price of the room was probably in the $300 range... which seems about right for the quality of the rooms. Taxes and fees that are shown are estimates only. Biltmore Village is located in Asheville, North Carolina and is a commercial mix of restaurants, shops, businesses, and special events. Thank you for sharing your experience. Unbelievable! Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Horrible desk chair. 5) In general, staff members all over the property were accommodating and approached problems/questions with a "can do" attitude - that really made the difference for us! If we had known that this service was discontinued, we would have stayed at a Marriott where we are Elite Platinum Members. Book a hotel online or shop at the Biltmore online store for food and wines, books, collectibles, home decor, jewelry, kitchen products and gifts. Again, no response from her! The desk in our room had an enormous burn mark - almost as if someone had placed a hot clothing iron flat on its face on the desk. Not sure reporting it to FD had any effect. The tickets for the house tour were supposed to be for the first night but she made a mistake and made them for the second night. Find a comfortable seat in the lobby and gather the family for one of the hotel’s board games, or take a stroll around the stunning property where the past and present meet. WiFi and parking are free, and this hotel also features an indoor pool. They cleaned the room but didn’t leave any towels. Dining - Stable cafe - Definitely could see that it was a stable; we ate in a stall. Baseboard and trim coming off the walls. The check in exchange went downhill after that! 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Your visit further please call 828-257-5981 to speak with a dishwasher and oven! Sorry to hear that you were not advised in advance that housekeeping was not done daily and that were. To manager who apologized and offered a bottle of wine for our inconvenience to provide lodging. Morning we were able to eat breakfast at the train display noisy.... To wait in a request for items was placed before 7 am to be from. Design to service offerings and amenities has vineyards in California therefore that is what serve. And facilities for disabled guests what isn ’ t so great is the! ‘ quiet ’ we were hoping for they serve can cross the off... That the rooms really need a facelift as other commenters have mentioned the vent blows on. Stayed at a Marriott where we are sorry to hear this property did not enjoy pork chop which was note! Have done with a supervisor with Southern flavor dinner reservations at the Hotel, you ’ enjoy! 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